A little while ago, some clients of mine made an offer on an REO. Everything seemed to be proceeding according to plan.
So, after a week went by I wasn’t too concerned. After almost two weeks went by, I became alarmed. I called and emailed the listing agent two or three times a day for three days without receiving a response. I finally had to call his broker and demand that someone who was competent be put in charge of the deal. I was given an assistant who seemed to have some idea of how things worked.
After this whole process and the waiting game, I received an E-mail stating that the bank was requesting an extension due to the escrow being opened with the wrong company! This took two weeks before anybody noticed. If I wasn’t on top of the deal like you should be, my agent would have sat around twiddling his thumbs until the whole deal went in the dump.
Luckily I also have had some good experiences with bank owned properties. I did recently sell one of these properties for a property listed by an agent from Lake Arrowhead. Like before, it did take the bank quite awhile to open the escrow, but everything else was top notch. The agent I was working with was very good about keeping me updating, and her assistant was on top of it as well. I was then able to file all my paperwork in a timely fashion.
Since the agent I worked with was knowledgeable and on top of the situation, it allowed me to deliver outstanding customer service to my client. It is always a wise decision to ask your Realtor a couple of detailed questions about how they work so you can be sure you are getting the service you deserve. It is always beneficial to work with an agent that is full time versus someone who is only part time. Your Realtor should also be very intuitive about your local market and how it works.
If you are planning on buying in Big Bear, it is a very bad idea to use somebody from L.A. or Orange County. If you are planning on buying a Bank Owned listing, it is especially important to use somebody who is experienced in selling them. The banks do thing very differently and a Realtor who doesn’t know what they are doing can blow the deal or end up costing you a great deal of money.
Author Ali Combs has much experience researching single-family homes for sale plus realty overall. Check out her other posts online.